we are PROS at GETTING facials. Here is our top 5 favorite ways to make sure your clients are getting pampered af. Trust us on this one...a loooooot of research went into it...
1) A drink. It seems simple right? But tbh one of our favorite parts of getting facials is the drink. We don't care what it is. Sparkling water? Yes. Boxed water? Yes. Rose? Yes. Tea? Yes. For whatever reason, it is nice to get a beverage of some sort. It's the extra thought that goes into providing someone a drink whether it is before or after the treatment. BEVS ARE A MUST.
2) Aromatherapy. Not going to go into the crazy benefits of aromatherapy (we taken courses or courses about this) but there are SO many reasons you should be adding natural aromatherapy to your space and treatment. Depending on the scent, aromatherapy is going to make your client feel cozy, comfortable and relaxed. Smell is such an important sense that should def be taken advantage of. Ideas for how to incorporate: aromatherapy hot towels, bed sprays, diffuser, steamer, natural candle.
PRO TIP: use natural products (nothing with "fragrance" in it EX: pure, high quality essential oils oh and the herbal steam of course...)
3) Weighted Blanket. THIS IS A GAME CHANGER. Usually the weighted blanket knocks us out and the facial turns into a 60 min nap. Whatever. It is amazing. If you haven't heard of these, they are blankets that are heavy. There are different designs and weights you can choose from but they all have the same benefits. Weighted blankets can help reduce anxiety, relax the body and mind, increase serotonin and increases the feeling of security. BRB actually buying one for ourselves right now...
4) Tools. Wether you pull out the ice globes, cold roller, gua sha, jade roller, cupping...these extra little things make us feel special. Also we always want to buy them after so make sure you stock them at your spa! A quick demo on how to use them and we are giving ourselves the royal treatment at home. We love the Kasey Boone Skincare™ cold rollers...they are next level.
5) Communication. This is really important. Make sure your client knows exactly where to go before the appointment, what to do when they are inside the room and their communication preferences during the service. We have had some intake forms where you can check how much you want to talk (ex: silent service, brief communication about some products being used, social hour)
What are some ways you feel like you go above and beyond during your service? And if you're not a pro, what is the best thing you have ever experienced during a service?